Privacy Policy for UnlockED
Effective Date: April 17, 2026
UnlockED ("the App") is owned and operated by Scrollshift Ventures LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1 . Information We Collect


We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number and country dial code

  • Account login credentials

  • Profile photo or avatar image (optional, for parent and child profiles)

  • Any information you submit through forms or support requests

When you sign in using Google or Apple, we receive your name, email address, and an account identifier from that provider under their respective privacy policies.

b. Usage Data

We may automatically collect:

  • Device type and operating system

  • App usage behavior and interactions

  • IP address

  • Crash logs and performance data

  • Firebase Cloud Messaging (FCM) device tokens, used to deliver push notifications

c. Device Information

  • Unique device identifiers

  • Mobile network information

d. Child Profile & Learning Data

When a parent or guardian creates a child profile, we collect the child's name, avatar image, grade level, preferred subjects, and quiz settings (such as questions per quiz and quiz frequency). 

We also store the child's quiz attempt history, individual question-level answers, scores, time taken per quiz, performance statistics, and screen time usage data.

This information is used to track learning progress and provide analytics and reporting to the parent or guardian.

e. Subscription & Billing Data

When you make a purchase, we receive transaction identifiers and purchase receipt tokens from Apple App Store or Google Play, which are transmitted to our backend for subscription verification. We do not collect or store payment card details - those are handled entirely by Apple or Google.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the App

  • Improve user experience and app functionality

  • Communicate with you, including support and updates

  • Send push notifications relevant to your account and your child's activity

  • Monitor and analyze usage trends

  • Verify subscription purchases and manage billing status

  • Track and display your child's learning progress and performance

  • Detect, prevent, and address technical issues or misuse

3. App Blocking Permissions

UnlockED uses platform-specific system permissions to enforce parental app blocking controls on the child's device. These permissions are used strictly for app blocking and for no other purpose.

Android - Accessibility Service On Android, UnlockED uses the Android AccessibilityService. This permission allows the app to:

  • Detect when a parent-selected app is opened on the child's device

  • Block access to those apps as configured by the parent or guardian

This service observes foreground app activity solely to enforce restrictions. We do not collect, store, or share any screen content, keystrokes, personal data, or sensitive information through this service. You can disable this permission at any time from your device's Settings → Accessibility.

iOS - Apple Screen Time (Family Controls) On iOS, UnlockED uses Apple's Screen Time API (Family Controls framework). This permission allows the app to:

  • Present Apple's native app picker so the parent can select which apps to restrict

  • Apply those restrictions on the child's device using Apple's system-level shielding

App selections are encoded by Apple's framework and synced through our backend to the child's device. We do not have access to the content of apps, screen activity, or any personal data through this API. The permission can be revoked at any time from Settings → Screen Time.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share information in the following cases:

  • Service Providers: Third-party vendors who help us operate the App (e.g., analytics, hosting, push notifications)

  • Legal Requirements: If required by law or to protect our legal rights

  • Business Transfers: In connection with a merger, sale, or asset transfer

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Request correction or deletion of your account and associated data

  • Object to or restrict processing

  • Data portability

To exercise your rights, contact us at: support@unlockedapp.net

8. Data Deletion

You can request deletion of your account and associated data at any time by:

  • Using the "Delete Account" option available within the app (if applicable), or

  • Contacting us at support@unlockedapp.net

Upon receiving your request, we will delete your personal data and any associated child profile data within a reasonable timeframe, unless retention is required for legal or regulatory purposes.

Some information may be retained as required to comply with legal obligations, resolve disputes, or enforce our agreements.

9. Family and Children's Profiles

UnlockED is a parental control application designed to be set up and managed by parents or legal guardians. Child profiles within the App are created and controlled exclusively by the parent or guardian account holder.

We only collect data about children with verifiable parental consent, and all child data is managed by the parent or guardian account. All data associated with a child profile - including learning data, quiz results, and screen time records - is provided by and remains under the control of the parent or guardian. Parents may contact us at support@unlockedapp.net to review, update, or delete information associated with their child's profile.

10. Third-Party Services

The App integrates with or may link to third-party services. We are not responsible for their privacy practices. Key third-party services used include:

  • Google & Apple - Sign-in authentication

  • Firebase (Google) - Push notification delivery

  • Apple App Store / Google Play - Subscription billing and purchase receipt verification

  • Apple Screen Time / Family Controls - iOS app restriction enforcement

  • Additional analytics or hosting providers as applicable

These third parties may process data on our behalf under their own privacy policies. We recommend reviewing the privacy policies of these services where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App with an updated "Effective Date."

Acknowledgment

By using UnlockED, you acknowledge that you have read and understood this Privacy Policy.